Returns & Exchanges

At HyperX, we stand behind our gaming gear with a 30-day money-back guarantee for all products purchased directly from our online store. If you are not completely satisfied with your equipment, we offer a streamlined return process to ensure you get back to the game as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online Return Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Shipping Label

  Once your request is approved, we will provide a prepaid shipping label via email to ensure your gear is tracked and insured during transit.

• 3.
  Package Your Gear

  Securely pack the product in its original packaging, including all cables, accessories, and manuals that were included in the box.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned item, a full refund will be processed to your original payment method within 7-10 business days.